Refund Policy
30-Day Money Back Guarantee
We stand behind every bottle of Lúna. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund — no questions asked.
How to Request a Refund
To request a refund, simply email us at trylunanow@yahoo.com with your order number and we'll take care of the rest. You'll receive a response within 1-2 business days.
Conditions
- Refund requests must be made within 30 days of receiving your order
- Products do not need to be unopened or unused — we trust you
- Original shipping costs are non-refundable
- We can only process refunds to the original payment method
Damaged or Missing Orders
If your order arrives damaged or doesn't arrive at all, contact us immediately and we will send a replacement or issue a full refund at no cost to you.
Contact Us
Email: trylunanow@yahoo.com. We aim to respond to all queries within 24 hours.